Thai Airways 787-8 Business Class Review: A Royal Experience?

Having flown extensively in business class across various airlines, I recently decided to experience Thai Airways' 787-8 Dreamliner in their business cabin. The reputation precedes them – known for their impeccable service and Thai hospitality, I was eager to see if it lived up to the hype. This review will delve into the details, from check-in to disembarkation, providing an honest assessment of my journey.

Check-in and Lounge Access:

The check-in process was smooth and efficient, even during peak hours. I appreciated the dedicated business class line, which significantly reduced waiting time. Access to the Royal Silk Lounge was a highlight. The lounge offered comfortable seating, a wide selection of delectable food and drinks (including some fantastic Thai specialties!), and quiet areas for working or relaxing before my flight. Wi-Fi was readily available and performed well.

The Cabin and Seat:

Stepping onto the 787-8, I was immediately impressed by the modern and well-maintained cabin. The business class seats are arranged in a 1-2-1 configuration, offering direct aisle access for every passenger. My seat was incredibly comfortable, transforming into a fully flat bed with ample space to stretch out. The in-flight entertainment system was also excellent, featuring a large, high-definition screen with a vast library of movies, TV shows, and music. Noise-canceling headphones were provided, significantly enhancing the viewing experience.

Food and Beverage:

Thai Airways' reputation for excellent food certainly lived up to expectations. The meal service was impeccable, with attentive and friendly cabin crew anticipating my needs before I even had to ask. Each course was beautifully presented and tasted delicious, showcasing both Western and authentic Thai cuisine. The wine selection was also impressive, offering a good range of both red and white wines.

Service:

The service was undoubtedly the highlight of my flight. The cabin crew were incredibly polite, attentive, and efficient. They were always readily available to assist with anything I needed, whether it was refilling my drink, providing extra blankets, or simply offering a friendly chat. Their genuine warmth and professionalism were genuinely impressive, reflecting the famous Thai hospitality.

Overall Impression:

My experience with Thai Airways' 787-8 business class was exceptionally positive. From the seamless check-in process and luxurious lounge access to the comfortable seating, delicious food, and outstanding service, every aspect of the journey contributed to a truly enjoyable and memorable flight. While not perfect (minor imperfections are always possible), it certainly ranks highly among my business class experiences. If you’re looking for a comfortable and luxurious flight with impeccable service, Thai Airways’ 787-8 business class is highly recommended.