Thai Airways A350-900 Business Class Review: A Contender to Singapore Airlines?

For years, Singapore Airlines has reigned supreme in many travelers' minds when it comes to Asian business class. But is it time for a new king? Recently, I had the opportunity to experience Thai Airways' A350-900 business class, and I'm here to share my thoughts and compare it to the benchmark: Singapore Airlines. While it might not quite dethrone the champion, Thai Airways offers a compelling alternative.

The Cabin and Seat: Style Meets Substance?

Stepping onto the Thai Airways A350-900, the cabin presented a modern and sophisticated atmosphere. The seats themselves are fully lie-flat, a crucial feature for long-haul comfort. While not quite as spacious as the Singapore Airlines business class pods, the Thai Airways seats are generous and well-designed. Privacy is decent, aided by high dividers. The seat controls were intuitive and easy to use, allowing for swift adjustments from upright to fully reclined. Compared to Singapore Airlines' perhaps more lavish and enclosed suites, Thai Airways' offering is more streamlined and efficient. The difference isn't night and day, though, with the Thai Airways seat offering comfortable and personal space for the duration of the flight.

In-Flight Entertainment and Amenities: Keeping You Entertained

Thai Airways' in-flight entertainment system was modern and responsive, boasting a wide selection of movies, TV shows, and music. While Singapore Airlines arguably boasts a slightly larger library, the Thai Airways selection was more than adequate for a long-haul flight. Noise-canceling headphones were provided, effectively blocking out engine noise and allowing for a peaceful viewing experience. The amenities kit was also quite impressive, containing quality skincare products that left my skin feeling refreshed after the flight. Compared to the Singapore Airlines offering, the amenities kit felt slightly less luxurious, but still offered everything one needs for a long haul flight.

Food and Beverage: A Taste of Thailand (and Beyond)

This is where Thai Airways truly shines. The food was exceptional. From the presentation to the taste, each meal was a delight. The airline showcased Thai cuisine with flair, but also offered a diverse menu with international options. The service was attentive and friendly, staff regularly checking in to ensure passenger comfort and satisfaction. While Singapore Airlines also provides excellent cuisine, Thai Airways' focus on authentic and flavorful Thai dishes provided a unique and memorable experience. The wine selection was also impressive, offering a good range of both red and white wines.

Service: The Human Touch

Thai Airways' cabin crew were consistently polite, professional, and attentive throughout the flight. They were proactive in anticipating needs and responsive to requests. While Singapore Airlines is renowned for its impeccable service, Thai Airways' crew delivered a genuinely warm and welcoming experience. The service felt less formal than Singapore Airlines but no less attentive, creating a more relaxed atmosphere on board. This personal touch elevated the overall flying experience.

Conclusion: A Strong Contender

While Singapore Airlines remains a top contender in the business class arena, Thai Airways' A350-900 business class offers a strong and compelling alternative. The comfortable seats, excellent food, and attentive service provide a premium travel experience at a competitive price point. It might not have the same level of extravagance as Singapore Airlines, but it delivers a high-quality, memorable flight experience. If you're looking for a comfortable and enjoyable business class experience with a touch of Thai hospitality, Thai Airways is definitely worth considering.